Terms & Conditions

Please read these terms carefully before using our services or making purchases.

Agreement to Terms

By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not use our services.

Important Notice

These terms are effective as of December 14, 2024, and may be updated from time to time. Continued use of our services constitutes acceptance of any changes.

Purchase Terms

  • All prices are subject to change without notice until order confirmation

  • Payment must be made in full before product delivery or service completion

  • We accept cash, credit cards, and bank transfers

  • Product availability is subject to stock levels

  • Special orders may require advance payment and have longer delivery times

Service Conditions

  • Service estimates are provided free of charge and valid for 30 days

  • Actual service costs may vary based on diagnosis and required parts

  • Customer approval is required before proceeding with repairs exceeding estimates

  • Service turnaround times are estimates and not guarantees

  • We are not responsible for data loss during repair services

Warranty Policies

  • New products come with manufacturer warranty as specified

  • Repair services include 90-day warranty on parts and labor

  • Warranty does not cover damage from misuse, accidents, or normal wear

  • Warranty claims must be accompanied by original receipt or invoice

  • We reserve the right to repair or replace defective items at our discretion

Refund & Return Policy

  • Products may be returned within 7 days of purchase in original condition

  • Custom-built systems and special orders are non-refundable

  • Software and digital products are non-refundable once opened or downloaded

  • Return shipping costs are customer responsibility unless item is defective

  • Refunds will be processed within 5-7 business days of return receipt

Website Use

  • You may not use our website for any unlawful purpose or in any way that could damage our reputation

  • All content on this website is protected by copyright and other intellectual property laws

  • We reserve the right to modify or discontinue any part of our website without notice

Limitation of Liability

Com Care Services shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services. Our liability is limited to the amount paid for the specific product or service in question.

Questions About These Terms?

If you have any questions about these Terms and Conditions, please don't hesitate to contact us.